Fastlane

May 1, 2013

Cadillac CUE, Making the Most of Industry-Leading Technology

Unlike other in-vehicle user systems, CUE is designed to reduce complexity and be unique to each driver, from the “simple user” to the fully connected “super user”

There are many vehicle infotainment systems on the market today but Cadillac is setting a luxurious standard with its industry-leading technology. The Cadillac User Experience (CUE) debuted last year in the XTS and ATS luxury sedans and SRX luxury crossover.

Unlike other in-vehicle user systems, CUE is designed to reduce complexity and be unique to each driver, from the “simple user” to the fully connected “super user”. For example, most of today’s luxury cars have around 20 buttons controlling the radio and entertainment functions. CUE reduces that to just four buttons.

You’ll immediately feel comfortable with CUE’s design because its home page resembles your smart phone or tablet screen and functions like them with the familiar click-and-drag functions. Along with its clean, uncluttered design, CUE provides Natural Voice Recognition and responsive touch-screen technology. Similar to many smart phones and tablets, CUE is mostly computer-driven so drivers can update their system to get the latest offerings no matter how old their Cadillac is.

CUE’s app-like approach to accessing a vehicle’s traditional features allow for settings to be tailored to specific tastes, also known as “favorites”. Users can save their favorite locations, phone numbers, or customize and save radio tone settings for a personalized music listening experience. CUE interaction designer Cody Hansen discovered this technology comes in handy when you have a sleeping child in the vehicle.

“I’ve used this feature to create a “baby mode”,” Hansen said. “I set the fade all the way to the front and turned down the bass so it won’t wake my daughter when she’s napping.  When she wakes up and wants to hear music, I just tap my “regular” favorite and all my settings go back to normal.”

Another benefit, there’s no hassle when it comes to the navigation system. With CUE, users can manually or verbally input the entire destination address on one screen, which saves time and keeps drivers focused on the road. In some cases, the driver can input the partial address and CUE will help fill in the rest. Engineers even addressed security concerns in the development process.

“With ‘Valet Mode’, users can enter a four-digit pin and lock access to the center stack, steering wheel controls, and the storage cubby behind the center stack,” said Hansen.

CUE is elegantly displayed on an 8-inch LCD touch screen, seamlessly integrated into the top of the central instrument panel. A motorized capacitive faceplate is below, concealing a 1.8L storage area.

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